Introduction
At Logical Plane, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, process, and store your personal information when you visit our website, interact with us, or use our services.
Please read this privacy policy carefully to understand our practices regarding your personal data. By using our website, you acknowledge that you have read and understood this policy.
1. Data We Collect
We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped as follows:
1.1 Information You Provide to Us
- Identity Data: Includes first name, last name, username or similar identifier, and title.
- Contact Data: Includes email address, telephone numbers, and postal address.
- Profile Data: Includes your username and password, your interests, preferences, feedback, and survey responses.
- Transaction Data: Includes details about payments to and from you, and details of products and services you have purchased from us.
- Communications Data: Includes your preferences in receiving marketing from us and our third parties, and your communication preferences.
1.2 Information We Automatically Collect
- Technical Data: Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
- Usage Data: Includes information about how you use our website, products, and services.
1.3 Information from Third Parties
We may receive personal data about you from various third parties such as:
- Analytics providers such as Google
- Advertising networks
- Search information providers
- Payment providers who facilitate your transactions with us
2. How We Use Your Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- To provide our services: To register you as a new customer, process and deliver your orders, manage payments, and communicate with you about your orders.
- To improve our website and services: To administer and protect our website, to deliver relevant content and advertisements, and to understand the effectiveness of our advertising.
- To personalize your experience: To recommend products or services that may interest you, and to tailor content specifically to your needs.
- To communicate with you: To respond to your inquiries, to provide customer support, and to send you important updates about our services.
- For marketing purposes: To send you marketing communications, if you have opted in to receive them.
2.1 Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: Where you have given us consent to process your personal data for a specific purpose.
- Contract: Where processing is necessary for the performance of a contract with you.
- Legal Obligation: Where processing is necessary for compliance with a legal obligation.
- Legitimate Interests: Where processing is necessary for our legitimate interests or those of a third party, provided your fundamental rights do not override these interests.
3. Cookie Policy
Our website uses cookies and similar technologies to distinguish you from other users of our website. This helps us provide you with a good experience when browsing and allows us to improve our site.
3.1 What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently, provide information to the owners of the site, and to enhance your browsing experience.
3.2 Types of Cookies We Use
- Essential Cookies: These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and account access. You may disable these by changing your browser settings, but this may affect how the website functions.
- Analytics Cookies: These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site.
- Functionality Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
- Targeting Cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites.
3.3 Managing Cookies
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.
4. Data Sharing and Transfers
We may share your personal data with the following parties:
- Service Providers: We share your data with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
- Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
- Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred to the acquiring company.
When we transfer personal data outside of your jurisdiction, we ensure appropriate safeguards are in place to protect your data and comply with applicable data protection laws.
5. Data Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.
We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
6. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal data, which may include:
- Access: You have the right to request a copy of the personal data we hold about you.
- Rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
- Erasure: You have the right to request that we delete your personal data in certain circumstances.
- Restriction: You have the right to request that we restrict the processing of your personal data in certain circumstances.
- Data Portability: You have the right to request that we transfer your personal data to another organization or directly to you.
- Objection: You have the right to object to the processing of your personal data in certain circumstances.
- Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the details provided in the "Contact Information" section below.
8. Children's Privacy
Our website is not intended for children under the age of 16, and we do not knowingly collect personal data from children under this age. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us, and we will take steps to delete such information.
9. Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the "Last updated" date at the top of this policy and take other appropriate steps to notify you.
We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Information
If you have any questions or concerns about this privacy policy or our privacy practices, please contact us at:
If you are located in the European Economic Area and believe that we are processing your personal data in a manner that does not comply with the General Data Protection Regulation (GDPR), you have the right to lodge a complaint with your local data protection authority.
